Returns
Easy, hassle-free returns! While I almost never have return requests (1 out of every 1000 orders average!) I want you to feel secure knowing if you don’t love it, you can return it.
To be eligible for a return, your item should be in the same condition that you received it, within 30 days of receiving. Email me at orders@wendybarnesdesign.com to receive your free return label.
Refunds
Once your return is received, I will send you an email to notify you that I have received your returned item and if item is in good condition, approve your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.
Exchanges
If you need to exchange an item, send me an email at orders@wendybarnesdesign.com and I am happy to work with you to get you what you want or issue you a gift card to use later.
Gifts
If the item was a gift, same process as above and you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be issued.
Disclaimer for Returns
Free shipping for returns is standard but with a right to deny on a case by case basis once I receive your email to make return / exchange arrangements (please see above).